American Specialty Toy Retailing Association

astra academy

Personnel Management/Coaching Certificate

In this course topics such as staffing recruitment, in-person interview process, interview techniques, background checks and basic employee on-boarding will be covered. This is a great way to get an overview of human resource principals to help aid in the hiring and firing process.

Disclaimer

The content covered in this training program is designed to provide an overview of Human Resource as it pertains to the small businesses of the specialty toy retailers industry. Please note that Human Resources , Accounting or Payroll may vary by state and should be carefully looked into prior to taking any human resources, employment, payroll or accounting actions. Due to the legal variances regarding size of business states and Federal requirements, ASTRA suggests that you review any decisions you make with your attorney. It is also suggested that you contact a Human Resource consultant to assist in these matters.

In this course topics such as compensation planning and payroll. This will help you better understand specifics in state and federal laws that pertain to wages and payroll planning.

Disclaimer

The content covered in this training program is designed to provide an overview of Human Resource as it pertains to the small businesses of the specialty toy retailers industry. Please note that Human Resources , Accounting or Payroll may vary by state and should be carefully looked into prior to taking any human resources, employment, payroll or accounting actions. Due to the legal variances regarding size of business states and Federal requirements, ASTRA suggests that you review any decisions you make with your attorney. It is also suggested that you contact a Human Resource consultant to assist in these matters.

In this course topics such as employee benefits and human resource administration. The specifics of this course will help you understand appropriate filing systems, benefits laws, and best practices.

Disclaimer

The content covered in this training program is designed to provide an overview of Human Resource as it pertains to the small businesses of the specialty toy retailers industry. Please note that Human Resources , Accounting or Payroll may vary by state and should be carefully looked into prior to taking any human resources, employment, payroll or accounting actions. Due to the legal variances regarding size of business states and Federal requirements, ASTRA suggests that you review any decisions you make with your attorney. It is also suggested that you contact a Human Resource consultant to assist in these matters.

Want to develop a super hero team? Well this is the webinar for you. Join Phil as he leads you through how to create a stellar customer service team. This course will give you some great advise to make a differnece and stand out.

Key:

Complete
Failed
Available
Locked
Course 150: Developing a Super Hero Team
Recorded 04/15/2015
Recorded 04/15/2015 32 minutes
Developing a Super Hero Team Test
10 Questions  |  3 attempts  |  8/10 points to pass
10 Questions  |  3 attempts  |  8/10 points to pass Test
Course 151: Human Resource Staffing
Open to view video.
Open to view video. Webinar
Staffing Test
10 Questions  |  3 attempts  |  8/10 points to pass
10 Questions  |  3 attempts  |  8/10 points to pass Test
Course 152: Human Resource Compensation
Open to view video.
Open to view video. Webinar
Compensation Test
10 Questions  |  3 attempts  |  8/10 points to pass
10 Questions  |  3 attempts  |  8/10 points to pass Test
Course 153: Human Resource Benefits
Open to view video.
Open to view video. Webinar
Benefits Test
10 Questions  |  3 attempts  |  8/10 points to pass
10 Questions  |  3 attempts  |  8/10 points to pass Test