American Specialty Toy Retailing Association

astra academy

Certified Master Sales Representative

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A new certification designed specifically for toy industry sales representatives is launching December 2018!

The Certified Master Sales Representative program is designed to elevate professionalism and refresh expertise. This program will address five key areas of business including: 

Business & Finance 

Customer Service & Promotion

Technology

Children & Play

Customer Relations


Certified Master Sales Representative Workshop

  • Certified Master Sales Representative Workshop

    Contains 1 Component(s)

    ASTRA will be hosting the first Certified Master Sales Representative Workshop at the Las Vegas Sales Rep Meetings. Will you join us for a night of professional development and "edutainment" on the topic of customer service?


    Who: Sales Representatives

    What: Certified Master Sales Representative Workshop, $149/person

    When: December 11, 2018 @ 5:30-9:00pm

    Where: The Mirage, St. Kitts 

    Why: Join ASTRA for the Certified Master Sales Representative Workshop. Get ready for three and half hours of “edutainment” which includes, food, alcoholic beverages and a chance to expand your professional development on the topic of customer service. Registrants will walk out the door with the customer service component of CMSR complete and gain access to the remainder of the program to complete online and become fully credentialed. 

    Registration is open for the CMSR Workshop and space is limited!

    By registering for this event, I am granting permission to the American Specialty Toy Retailing Association (ASTRA) and its agents and employees the irrevocable and unrestricted right to reproduce photographs, video and sound taken of me or members of my family, for the purpose of publication, promotion, illustration, advertising or trade, in any manner or in any medium. I hereby release ASTRA and its legal representatives for all claims and liability relating to said images, video or sound. 


    Who: Sales Representatives

    What: Certified Master Sales Representative Workshop, $149/person

    When: December 11, 2018 @ 5:30-9:00pm

    Where: The Mirage, St. Kitts 

    Why: Join ASTRA for the Certified Master Sales Representative Workshop. Get ready for three and half hours of “edutainment” which includes, food, alcoholic beverages and a chance to expand your professional development on the topic of customer service. Registrants will walk out the door with the customer service component of CMSR complete and gain access to the remainder of the program to complete online and become fully credentialed. 

    Registration is open for the CMSR Workshop and space is limited!

    By registering for this event, I am granting permission to the American Specialty Toy Retailing Association (ASTRA) and its agents and employees the irrevocable and unrestricted right to reproduce photographs, video and sound taken of me or members of my family, for the purpose of publication, promotion, illustration, advertising or trade, in any manner or in any medium. I hereby release ASTRA and its legal representatives for all claims and liability relating to said images, video or sound.